18D, Bank Tower, 351 King's Road, North Point, Hong Kong +852.22310000 info@PettaMiner.com

Support

FAQ

PettaMiner frequently asked questions covering payments, shipping, mining pools, configuration, power, and support.

24/7 support context for setup and ordering

Payment and ordering

What is PettaMiner.com?

PettaMiner is a Bitcoin and SHA-256 mining hardware supplier focused on practical hardware, hosting, setup, and customer support.

How can I pay?

The original store supported credit card, PayPal, Bitcoin, and bank wire transfer. For current order confirmation, contact the team before payment.

Your pricing is in which currency?

Pricing is presented in USD unless the team confirms another arrangement for a specific order.

Can I pay in installments?

The legacy FAQ states that installment payments are not normally accepted. Confirm current terms before placing a large order.

Mining and configuration

Can I connect to any mining pool?

Yes. PettaMiner hardware can be configured with your own pool URL, worker username, and worker password.

Does the PettaMiner support Stratum?

The original configuration notes state that Stratum mining pool protocol is supported.

Do I need a monitor or keyboard?

No. After setup, the miner is designed to run as a standalone network device connected to power, Ethernet, and a pool.

Where should I operate the miner?

Use a suitable environment with stable power, network access, airflow, and ambient temperature control. Hosting or colocation is recommended for larger deployments.